FAQ

What is the difference between the different levels?

Many factors influence the level of our technical staff, including advanced education, experience, client satisfaction, ability, and how high the demand is to get an appointment with him or her.

Our training level is called the ASSOCIATE program and typically charges half of Senior prices.  While they are new to our salon, they may not be new to the industry.  All our Associate stylists are (at a minimum) graduates of reputable cosmetology schools and many have some experience prior to beginning with us.

A Design Stylist has earned the right to be considered a full-fledged Elizabeth Jean Salon staff member.  This would be the equivalent to “earning their chair” in many salons.  They exhibit a highly-competent level of skill.

As a staff member progresses, he or she will progress through Senior Stylist and Master Stylist before becoming an Advanced Master Stylist.

Advanced Master Stylist (4AA) is currently the highest technical level at Elizabeth Jean Salon.  Advanced Master Stylists typically have expanded salon-leadership and education responsibilities, in addition to continuing to provide the extraordinary level of services and results that earned the title.

Here is Elizabeth Jean Salon's Level Structure:

  • Associate
  • Design Stylist
  • Senior Stylist
  • Master Stylist
  • Advanced Master
  • Advanced Master Stylist 4A
  • Advanced Master Stylist 4AA

My friend is tight on money, do you have any options for her?

We do!  Before we accept a stylist as a Design Stylist, he/she takes part in our associate training program.  After being approved to see outside clients, these stylists are permitted to service clients at half of our Senior Stylist prices. This is a great way for you or someone you know to experience an upscale salon at a fraction of the normal cost.  Please make sure you specify an appointment with an "Associate" when you call in (we only book these appointments by special request).


Do you sell gift cards?

Yes, gift cards are good for both services and products and are available in the salon or may be purchased online!  Gift cards have no expiration date.  Gift card sales are final.


How do I book a "Party" of people for a wedding, or girls/guys night out?

Simply call or email us and we will be happy to help you with your needs.

918.283.4330
elizabethjeansalon@gmail.com

Please note:  Individuals who want to schedule in pairs, trios or groups are more than welcome!  We ask that you call the salon to make accomidations.  When booking a wedding party, we require a 50% deposit down on all services.  This ensures your party is booked!


How can I save money if I am in LOVE with someone’s work and they just received a promotion or my financial position changed?

Feel free to work with your stylist on money-saving options, including (but not limited to):

  • Working in less-expensive services (such as a root touch-up  instead of a foil)
  • Free services as volunteering for our technical classes
  • REFERRALS!!!  We have a referral program!  For every guest you send in who sees YOUR stylist, you both will recieve either/or $10 OFF your haircut or $20 OFF your color service.  This is one of the BEST ways to save money!
  • Like us on Facebook!  Recommend your stylist and check-in at our salon to recieve a % OFF your service every time you visit!
  • Please feel free to book some or all your services with a less-expensive service provider.  Your stylist can help you choose the best fit for you and will give them everything they need to know to service you beautifully.  There is no need to EVER feel odd about moving between service providers at Elizabeth Jean Salon.  We work together as a team!!!!!

How confidential is my personal information?

We want to provide all our guests whatever level of confidentiality he or she desires.  Our salon is unique in that we make guest-contact information available to service providers.  We realize that this increases risk of client “theft” should a service provider leave, but we trust our staff and feel that any risk to our business is offset by the overwhelming benefit to the guest of being able to speak/text/email directly with his or her service provider whenever he or she desires.  Since our service providers work so cooperatively together, this means that in theory, any staff member could have access to a guest’s phone number, email address, formula history or service notes.

While we have never heard from a guest who has been inconvenienced or disturbed by any unwanted contact, all our guests have the opportunity to request increased confidentiality.  If you would like us to take any special measures to safeguard your contact information, please contact us. 


Do you have a cancellation policy?

We ask all guests to give 48 hours notice if cancelling or rescheduling an appointment.  This allows time for other guests to secure that appointment time and for our stylists to keep their books full.  If this policy is not honored more then 3 times, we ask for a credit card upon booking your services.  With or without show, your card will be charged accordingly.